Video: Culturally Competent Patient Care—LGBT Patients

Culturally Competent Care—LGBT Patients
Donnie Perkins
Vice President, Diversity & Inclusion
University Hospitals

Shane Snowdon
Director, Health and Aging Program
Human Rights Campaign

The Human Rights Campaign will detail its Healthcare Equality Index assessing whether healthcare facilities provide equitable care to LGBT patients, and University Hospitals will tell you how it developed successful outreach programs for the LGBT community.

To access the presentation slides, go to DiversityInc Best Practices.

Donnie Perkins

DonniePerkins310Donnie Perkins is the Vice President for Diversity and Inclusion at University Hospitals, Cleveland Ohio. He works collaboratively with key stakeholders to integrate diversity and inclusion into the fabric of the organization in support of the UH mission, vision and core values.  He oversees the coordination of diversity and inclusion initiatives across the system. His duties include creating and coordinating a strategic approach to diversity and inclusion, providing leadership and focus for diversity affairs, developing and leading a system-wide structural framework for diversity efforts, creating and managing a measurement system that represents a meaningful benchmark for diversity and inclusion efforts; serves as a liaison between UH community organizations, businesses and agency leaders, and establishes new partnerships with external constituencies.

Prior to joining the leadership team at University Hospitals, Mr. Perkins served as Dean and Director of the Office of Institutional Diversity and Equity at Northeastern University in Boston, MA for 13 years.

Mr. Perkins is currently pursing a Doctorate in Law and Policy at Northeastern University. Mr. Perkins is a graduate of Central State University, Wilberforce, Ohio and received a Masters of Science in Executive Management from Rensselaer Polytechnic Institute in Hartford, Conn.  Mr. Perkins was a Ford Foundation Fellow in the Education Policy Fellowship Program, completed the Harvard Graduate School of Education’s Management Development Program in 1998 and the American Association of Colleges and University’s Millennium Leadership Institute in 2002.

Shane Snowdon

Snowdon310Shane Snowdon, MA, heads the LGBT Health & Aging Program of the Human Rights Campaign. Prior to joining HRC, Snowdon was Founding Director of the Center for LGBT Health & Equity at the University of California San Francisco, for 14 years the nation’s only LGBT office in a healthcare or health education setting. She has provided LGBT health training and consulting for hundreds of hospitals, health professional schools, and other health organizations throughout the country, and she has convened numerous LGBT health conferences. She has also written extensively on LGBT health, and served as Project Adviser for The Joint Commission’s LGBT Field Guide (2011).

In previous work, Snowdon was Executive Director of a national women’s health group, an urban domestic violence agency, a citywide training program for ex-inmates, and a regional environmental center. She was also Editor/Publisher of the national publication Sojourner, and has been widely published on LGBT and women’s issues.